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  3. Shipping Policy
 
All orders are shipped within 24-72 hours except on weekends, holidays, bad weather or in the case of system malfunction. Please allow 24-72 hours plus specified transit time associated with the shipping method you select. We cannot guarantee when an order will arrive. Please allow 3-14 business days(excluding weekends and holidays) for orders to arrive. I  We currently ship via USPS (US Postal Service) .  
 
 
Out of Stock Items
Items out stock will be indicated online. If you select the option to be on the waiting list, you will be automatically be notified when your item is back in stock.
 
 
Refused Shipments
A restocking fee of 35% will be retained if you refuse your package and it is returned to us. Shipping and handling will not be refunded. Carrier return charges will also be assessed.
 
 
Returned Packages/Alternate Delivery Address
Packages returned to us due to improper address information will be charged a minimum of $10.00 per package. Packages delivered to an alternate address other than the shipping address on your invoice will be charged a minimum of $10.00.00 per package.

 
Order Cancellations
Orders can be cancelled without charge 12hrs after placing the order. Thereafter, a 15% cancellation fee will be applied. If your order has already been shipped, you will not be refunded until we receive the item/items in its original packaging unopened. 
 
 
Missed Shipments:
If you miss taking delivery of your package and it comes back to us, we will not reship the package. You can request the package to be reshipped at your expense. A 35% restocking fee will be retained. Shipping and handling will not be refunded. Carrier return charges will also be assessed.

 



 
 
Information on this website is not a diagnosis for any disease, condition or disorder. All information is solely for general skin & hair uses. All advice and information are based on centuries of history and the experiences of many groups of people.